Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers human connection.
Also, we standardized our ROW job descriptions to include the following two sections in the intro. I wanted to share in case you want to include as well, especially the AI section.
Cvent is a leading meetings, events, and hospitality technology provider with more than 5,000+ employees and 24,000+ customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE and corporate travel business. Our technology brings millions of people together at events around the world. In short, we’re transforming the meetings and events industry through innovative technology that powers the human connection.
Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We value diverse perspectives and celebrate differences, working together with colleagues and clients to build strong connections.
In This Role, You Will:
• Identify and close sales opportunities with our clients, such as contract renewals, cross-sells, and up-sells etc.
• Ensuring relationships, with key decision-makers for accounts that will provide business, are continuously developed and relationships are strengthened and grown
• Oversee that implementation, training and onboarding goes smoothly for the customers you are assigned
• Work with Reposit Sales and Client Services teams to ensure complete customer satisfaction with the Cvent product and organization
• Ensure customer issues are acknowledged and resolved within 24 hours
• Call on existing clients to expand and grow their event sourcing volume in Reposite
• Develop and actively pursue list of targeted Key Accounts and create individual plans of action to penetrate these accounts
• Set aggressive goals for annual revenue achievement and sourcing commitments against each account
• Accurately forecast sales opportunities via pipeline report
• Effectively and accurately manage personal revenue pipeline to maximize all business opportunities
• Monitor and report sales activity within the system
• Perform other duties as assigned
Here's What You Need:
• Bachelor’s degree is required (strong academic performance is desired)
• At least 3 years of experience in customer-facing, revenue-generating role (more is welcomed)
• Experience selling or managing accounts in hospitality/SaaS/technology space preferred
• Ability to multi-task and ability to work in a dynamic, fast-changing entrepreneurial environment
• Must be able to integrate knowledge across disciplines to include relationship management, consultative selling, product demonstrations, closing contracts, operation/process flow, and product function
• Ability to work with Salesforce.com