HCM Vietnam based | International Distribution Team (inside of Business Development Team) | Reports to Distributor Operations Manager

Who is Allbirds?

At Allbirds, we believe in using business as a force for good. We’re a global footwear and apparel brand with roots in New Zealand and headquarters in San Francisco. Since 2016, we’ve been on a mission to prove that comfort, design, and sustainability aren’t mutually exclusive. Our commitment to creating better things in a better way is fueled by a belief that the fashion industry needs to focus less on flash and more on thoughtfulness. We're a certified B Corporation, meaning we meet rigorous standards of social and environmental performance, accountability, and transparency. We’re dedicated to making the most sustainable products we can using premium natural materials - designed for life’s everyday adventures. In fact, TIME 100 named us for being one of the most innovative companies. Already calling our first shoe, the Wool Runners, the most comfortable in the world, and there is much more to come.

We take our craft seriously, but not ourselves. As part of the Allbirds family, you can look forward to team lunches, product tests, fun company events, inspiring guest speakers, comfortable shoes, sheep puns, and lots of creative ideas.

What does the job entail?

• You will be the first dedicated hire in Vietnam in the new International Distributor Channel for Allbirds.
• You will work closely with the Distributor Operations Manager and Distributor Marketing Manager to ensure consistent and premium brand presentation, merchandising selection and marketing execution in each Asia Pacific partner market.
• You will assist in managing the relationships with operations, merchandising and logistics personnel within each distributor partner’s organization in the Asia Pacific region.
• You will provide exceptional customer service and support to each of our partners and assist in hiring and leading a team to support the channel.
• Coordinating the international order book each season, as well as in season orders, in partnership with our HQ and Asia Ops teams.

What You'll Do:

• Asia Distributors - relationship management
• Oversee monthly Order Books
• Support ad hoc inventory requests
• Support SMU requests
• Advocate Distributor requirements (all regions) to Asia Operations
• Maintain all destination documentation requirements
• BOM and Manufacturing Certification management
• Monitor and manage market compliance
• New requirements arising from new Distributor regions
• In coordination with Asia Ops Logistics Team
• Commercial Invoice, Packing List, COO documentation per shipment
• Pre-Shipment Inspection coordination when applicable
• ASN and SAP Management for timely invoicing
• Order Management
• Weekly Reporting
• Shipment coordination with Asia Ops for all Distributor Regions
• Delay communication
• Sample Order management thru to shipment
• Gather Sample Orders
• Support Sample invoice process

What are we looking for?

• 2+ years working in a professional environment for an Internationally minded company.
• You have the ability to both think strategically and execute tactically, a persistent attention to detail, and a high level of comfort in working with numbers.
• Knowledge of global market compliance
• Comfortable and excited to operate in an international environment, working to remove the ambiguity and establish scalable processes and ways of working.
• Ability to develop and maintain strong cross-functional communication channels and relationships internally.
• Knowledge of languages, ERP systems/SAP a plus.
• Passion for sustainability and a genuine interest in Allbirds' mission.
• Mandarin speaker an advantage?

What do we offer?

• Competitive salary
• 13 month bonus
• Medical/Dental/Vision insurance
• Paid parental leave
• Fitness benefits
• Discounted products
• Team events
• 25 Days leave (excluding national Holidays)

Diversity

Allbirds is an equal opportunity employer and makes employment decisions on the basis of merit. Allbirds policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.